Q. Our company need hands-on training. Does ATA perform On-site training, by coming to our location in order to work with us on “our” equipment?
A. Yes, ATA is one of the very few training companies who will actually come to your location and train your staff on your specific fueling system. This is a great way to train all personnel to ensure cross training and redundancy in your operation.
Q. How long do I have to complete my online course?
A. You may take up to one year to complete your course, which also allows you to go back and review specific topics as many times as you need.
Q. Do I need to finish the whole course all at once?
A. No, you may log on and off as often as you like. The course will resume where you were last working.
Q. How do I receive my certificate?
A. For online training, your certificate will be emailed to you at the successful completion of the exam and survey at the end of the course. If you are taking the course on a company computer with security firewalls, please check your spam or junk folder.
Q. What online training is offered and what does it cost?
A. Online training pricing can be found on our website, along with a description of all online courses. These courses may be purchased directly from the website.
Q. What is the cost for on-site training?
A. On-site training has a daily rate and offers the flexibility to address the customer’s specifics needs and concerns. Please contact us for pricing.
Q. If I have a question during an online training cost, is there someone I can contact to answer my question?
A. Yes, a “coach” is available through a simple click of the mouse should a question arise, or a request may be made to have a “coach” contact you by phone to discuss a specific issue.
Q. For the 14 CFR 139.321 courses, “Hands-On” Fire Extinguisher training is required, how is that facilitated using an online course?
A. With your certificate of completion of the course you will receive a Hands-On Fire Verification Form that must be completed by a local fire extinguisher training facility/operation. The form, together with your training certificate completes the requirements for 14 CFR 139.321.
Q. How do I get a receipt for my online purchase?
A. Your receipt will be be emailed immediately at the completion of the online transaction. If you do not find it in your email, please check your spam or junk folder to print it.