Aviation Training Academy’s Aviation Customer Service Excellence Training – ACSET® has become renown in the industry. ATA’s ACSET® Customers are the elite operations seeking to continue to move their corporate culture toward a level of service consistency that meets and exceeds the competition and distinguishes their operation from similar experiences. Aviation Training Academy will deliver on-site training utilizing Ritz-Carlton and Disney Institute certified trainers to bring Ritz Carlton and Disney concepts to life in an FBO/airport environment. The on-site seminar course can easily be customized for your specific organization and facilities.
Subject covered include:
This one-day on-site training course is designed for any Aviation Pre-Airfield Storage Terminal operations personnel and management staff responsible for meeting API 1595 2nd Edition standards in the Design, Construction, Operation, Maintenance, and Inspection of Pre-Airfield Storage Terminals located directly upstream of any airport. The course curriculum includes the following:
Aviation Training Academy offers unique and specialized safety audits and inspection of helicopter operations. With over 20 years of experience in ground operations and fueling of helicopter both onshore and offshore, ATA has the ability to certify to United States domestic and international safety standards.Offerings include:
This online course is designed for those who desire to learn more about where fuel comes from, how it gets to the airport, what are the proper procedures for receiving fuel and how do we maintain the quality of the fuel. The course curriculum has an Aviation Fuel and Aircraft Fueling Operations focus and includes:
ATA offers online courses for both the Supervisor Fire Training Program and Line Service Fire Training Program. Both courses meet and exceed the requirements of 14 CFR 139.321 and are listed as approved courses by the FAA Administrator on the National Part 139 CertAlert.
Both courses cover standards for Facilities, Procedures, and Personnel Training addressing areas including:
Additionally, the Supervisor course offers instruction on:
14 CFR 139 Supervisor Fire Training and 14 CFR 139 Line Service Training are offered both online and live “on-site” forums. The live “on-site” seminar format can be performed at your facility, which would include “hands on” training on your specific facility’s equipment.
Please contact us directly for scheduling and pricing of “On-Site” courses.
Online courses may be purchase here:
For Into-Plane Agents, FBOs, Corporate Flight Department Operators and Other Fueling Agents subject to 14 CFR 139 Audits, ATA recommends completing the “Preparing for a 14 CFR 139.321 Audit” online course. This course proceeds item by item over all areas and pertinent audited items along with clear reference to documented requirements.
For Fire Fighters, Airport Authorities, Airport Operations personnel and others tasked with the responsibility of auditing 14 CFR 139.321 fueling agents, ATA recommends completing the “14 CFR 139 Auditor Training” online course”.
Both courses are offered online and in “on-site” live seminar format at your location.
Course curriculum includes: